We use the best e-commerce service in the industry and provide a 100% secure payment processing.
Shopping at Wedding Asia Online Shop is simple:
- Browse through the catalogue on the website and find the products you want, you can also look through the collections in categories: Bridal wear, Jewellery, Groomwear & Accessories, Collections and Brands category to navigate.
- Once you have found an item, select your size and click on the 'ADD TO CART/BUY NOW'’ button underneath each item
- Review the items in your shopping bag by clicking the 'CART' link at the top of the page. You can use the 'REMOVE FROM CART' link to delete items from your shopping bag.
- Click on 'BUY FROM THE SELLER' to complete your order.
Creating an account is optional. You can purchase products as a guest and checkout easily, tracking order is available to all our customers even without account creation.
You have an opportunity of 24 hours to cancel your order.
All products are custom made after order is received by the seller. Cancellation cannot be executed after 24 hours of order placement.
This is not what I have ordered:
If you received other than the product you have ordered, we would replace the order or refund the amount (incase the ordered one is unavailable). All you need is to send us the picture of product received along with the order details at email@example.com
If you received the product with manufacturing defect/torn state, we would replace the order or refund the amount (incase the ordered one is unavailable). All you need is to send us the picture of product received along with the order details at firstname.lastname@example.org
Once your order has been shipped, you will receive email confirmation of your shipping details. A tracking number is generated once the seller confirms the order which will be sent to your registered email address/ number provided during checkout with SMS notification.
Only garments and footwear (along with price tags in their original packaging) are eligible for returns or exchange. Shoes can be returned provided they have been tried on a carpeted surface, and the sole remains undamaged. Jewellery (earrings, necklaces, rings, maangtikkas, haathphools, bangles & bracelets) can be exchanged within 10 days from date of purchase but not returned. Since we keep limited inventory, we may not have all sizes available at all times. In such cases, we will return the amount paid for the particular item as store credit in 24 hours. We do not provide refunds for any products once sold.
Please note that if we have made a mistake from our end by sending you an incorrect product or garment size, we will return it to you with the correct product/ garment size. (THE LANGUAGE OF THIS LINE NEEDS TO BE REDEFINED)
If you have purchased multiple items, there is a fair chance that the items will get dispatched on separate days. View Order Status link sent to your email address/ number used during checkout to know the status of each of your orders.
An estimated delivery time for each product is mentioned on every product page. Please check the delivery time period while you proceed to checkout, as each product varies. WAOS is not responsible for delays caused by destination custom clearances. View Order Status link sent to your email address/ number used during checkout to know the status of each of your orders. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.
Simply enter your valid promo code at checkout. PROMO CODE cannot be used after the checkout and cannot be reclaimed.
Apologies for the inconvenience, you can reach out to WAOS through the following ways:
Wedding Asia Online Shop, offers seasonal sales and discounting. There are links to the SALE page from the on homepage. Also, due to the exclusive nature of our stock, we can't guarantee that an item will still be available for purchase late in the season.
We are currently not serving orders on COD.
Check with your neighbor/front desk, etc. if someone accepted the package. If no one has accepted the delivery, email us on email@example.com.
Wedding Asia Online Shop never asks for any sensitive/confidential information such as PIN or Credit card or debit card number from any of its customers in any manner. If you receive an email, a call from a person/association claiming to be from Wedding Asia Online Shop seeking sensitive confidential information like debit/credit card PIN, net-banking or mobile banking password, we request you to NOT TO PROVIDE such confidential and personal data. We at Wedding Asia Online Shop or our affiliate logistics partner never ask for such confidential and personal data. Please report the matter to us firstname.lastname@example.org , in case someone asks for it.
You can view your orders at any time using our website. Simply follow the steps below. Log in to our website and click on the 'ACCOUNT’ icon/button at the top of the page.Click on the link ‘View Orders’ on the page. This will show you your order history.
Your order may be cancelled for a number of reasons. The most common reasons for this are:-
-High demand for goods – In this event, you will receive an email confirming the cancellation and what to do next.
-If you requested a cancellation. You’ll receive a confirmation email once this has been done.
-If we’ve been unsuccessful in delivering the order to your chosen delivery address.
-If payment was not successful
-COVID-19 … has caused delays/cancellations
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times with 24 hours of order placement.
All items are insured against theft and accidental damage whilst in transit from Wedding Asia Online Shop to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged box.
Free shipping is only applicable to all customers in India.
Due to the high value of the goods that we sell, we require proof of delivery for all orders. This means we are unable to authorize packages to be delivered without a signature.
We ship to 200 countries in the world and accept only Indian Rupees and US dollar currencies.
(Note - For customers outside India, only US dollar currencies are accepted by default.)
We're sorry to hear that! In case your pickup has not arrived on the estimated day of arrival, please drop a mail to email@example.com with your Order# & our team will get back to you regarding the status or reschedule a convenient time for you or
Call us on: +9193154 25284
Whatsapp us: +9193154 25284
All products are sold by the international sizing scheme used by the designer. To convert this to your usual size, simply click on the 'size conversion chart' link which you will find on every product page.
All items are in stock unless ‘SOLD OUT’ is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order.
While we have made every effort to display as accurately as possible the colours of the products that appear on the site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.
Products purchased during or on Sale will be eligible for returns or refunds only if there are any manufacturing defects.
LIST OF NON-RETURNABLE OR NON-EXCHANGEABLE PRODUCTS
1. Accessories that include nose rings, pocket squares, clutches, wallets, bags, scarves etc;
2. Custom made products;
3. Altered products as per the specifications/measurements provided by you;
4. Products that are purchased in any sale / promotion organised by WAOS; and
5. Products which were identified/marked as non-returnable or non-exchangeable at the time of purchase;
We will gladly exchange or give store Credit. No refunds applicable.
If an item is to be replaced due to damage upon receipt, www.weddingasiaonlineshop.com will reimburse the complete shipping costs for dispatch and return.
When the Items returned due to change of mind or sizing issues (definitive sizing information is posted on the site) required you to pay for dispatch and return item(s) to us.
You can also opt out of email marketing by clicking the unsubscribe link at the bottom of our emails. For any other marketing communication, please write to us on firstname.lastname@example.org .
If you have forgotten your password, simply click on ‘Forgot password’ and enter the registered email address. You will receive a link on your email address redirecting to the page where you can reset your password.
Log on to our website and click on ‘My Account’ to change your personal details or shipping address. You can edit the shipping address on the page for future purchases.
If you are changing address for current order, please make sure to edit the details within 24 hours of order placement.
In case of any questions or trouble with your order, you can always reach us at the following:
Call Us At:
+91 93154 25284(IND)
Email Us At: email@example.com
For Returns and Cancellation Email Us At: firstname.lastname@example.org